Ship Owners
Full agency appointment including port clearance, husbandry, crew changes, and disbursement management. Integrated with chandling and technical services.
Shipping Agency in Dubai & Fujairah for Owners, Operators, Charterers & Managers
A full-service shipping agency providing port agency services, vessel husbandry and operational coordination across all major ports in the UAE, including Jebel Ali, Port Rashid, Mina Khalid, Khor Fakkan, Fujairah, Mina Saqr, Mussafah and Mina Zayed. Crew change, bunkering and cargo documentation are all handled in-house by Credential Ship Services.
What sets Credential Ship Services apart from other shipping agencies in the UAE? We run agency operations alongside our own ship chandling and technical services. So when a vessel needs a port agent, a chandler, and a technical service provider in the same call, you're not stitching three vendors together. It's one company, one number, one operation that already knows the job.
Agency Services
Port Agency & Husbandry Services for Every Vessel Type Across the UAE & Oman
Our shipping agency division covers the full range of port agent work: full agency appointments, protective agency, and the specific husbandry jobs a vessel needs while she's in port.
01Port Registration, Clearance & Documentation
All vessel arrival and departure formalities managed with UAE port authorities, immigration, customs, and maritime agencies:
- Advance notification of arrival
- Crew list and cargo manifest submission
- Customs and immigration clearance
- Port health clearance
- Vessel entry and exit permits
- Flag state coordination
02Vessel Husbandry
Operational support throughout the port call:
- Launch and boat arrangements
- Freshwater supply
- Garbage and sludge disposal
- Bunker coordination
- Spare parts clearance & delivery
- Cash to master
- Coordination of provisions, technical supplies and services · aligned with vessel requirements
03Crew Change Management
Full crew change coordination:
- Sign-on/sign-off documentation
- Transportation Services
- Hotel accommodation booking
- Medical Assistance
- Visa and transit documentation
- Luggage handling
Coordination with vessel management companies, manning agencies, and airlines.
04Bunkering Coordination
Fuel operations support:
- Bunker supplier liaison and scheduling
- Barge coordination
- Quantity surveys and sampling
- Documentation and bunker delivery notes
- Dispute support
05Cargo Documentation & Coordination
Cargo operations support:
- Bill of lading coordination
- Cargo manifest preparation
- Customs documentation for import/export
- Container tracking and terminal coordination
- Stevedore and terminal appointment management
- Cargo survey coordination
06Protective Agency
Independent oversight when a vessel has a principal agent but the owner/charterer requires independent monitoring. Port operations oversight, disbursement account verification, cargo operations attendance, and independent reporting. Available at all UAE ports.
07Vessel Inspection & Survey Attendance
Survey and inspection support:
- Class society surveys
- Flag state inspections (PSC preparation)
- P&I club condition surveys
- Pre-purchase and on-hire/off-hire surveys
- Vetting inspections (SIRE, CDI, RightShip)
Documentation prepared ahead of arrival.
08Emergency & Off-Hours Response
24/7 operational coverage:
- Unscheduled port calls
- Emergency crew medical evacuations
- Vessel detention and PSC response
- Weather-related schedule changes
- Urgent documentation requirements
Key Differentiator
Ship Chandling, Technical Services & Shipping Agency — One Partner for Every Port Call
Credential Ship Services consolidates agency, chandling, and technical services under one operational structure. One company. One point of contact. One coordinated operation.
Ship Chandling
Provisions, bond stores, deck, engine, cabin, safety equipment. 3 warehouses, 20+ trucks, 24/7.
Technical Services
Hull cleaning, tank cleaning, marine engineering, calibration, fire safety, vessel cleaning.
Shipping Agency
Port clearance, husbandry, crew changes, bunkering, cargo docs, protective agency.
Coverage
Shipping Agency Services at All UAE Ports
Dubai
Jebel Ali Port, Port Rashid, Dubai Harbour, Hamriya Free Zone Port, Dubai Dry Docks
Fujairah & Khor Fakkan
Fujairah Port, Fujairah Anchorage, VOPAK Terminal, Khor Fakkan Port, Dibba Port
Other Emirates
Sharjah, Ajman, Ras Al Khaimah (Saqr Port), Abu Dhabi (Khalifa Port, Zayed Port, Musaffah)
International Presence
Oman (Duqm, Shinas, Sohar), Egypt, India & Singapore.
UAE PortInternational presence
Who We Serve
Shipping Agency for Owners, Operators, Charterers & Managers
Ship Operators & Managers
Fleet-level agency coordination across multiple vessels. Standardized processes, consolidated reporting, single point of contact.
Charterers
Protective agency services: we watch the operation, check the disbursement accounts, and make sure cargo handling meets the charter party. You get independent reporting, not the principal agent's version of events.
Cruise Lines
Dedicated cruise call coordination, terminal liaison, embark/disembark support, provisioning, multi-department supply. Combined agency + chandling.
View Cruise Vessel SupplyWhy Credential Ship Services
Why Choose Credential Ship Services as Your Shipping Agent
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Bundled Chandling & Agency
Ship chandling, provisioning and technical services, all in-house, under one roof.
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Physical Presence in Dubai & Fujairah
Offices, warehouses and teams in Dubai, Fujairah and Khorfakkan.
03 / 06
20+ Years UAE Port Experience
Two decades of relationships with port authorities, immigration, customs. Established processes and local knowledge.
04 / 06
24/7 Operations
Agency desk operates around the clock, every day, across both Dubai and Fujairah.
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Fleet-Level Coordination
Dedicated fleet coordination with standardized procedures, consolidated reporting, and volume-based terms.
06 / 06
ISO-Certified Processes
All agency operations under ISO 9001, 14001, and 45001 certified management systems.
Frequently asked questions
Q.01What shipping agency services do you provide?
Full port agency, vessel husbandry, crew change management, bunkering coordination, cargo documentation, protective agency, and survey attendance, across all UAE ports.
Q.02Do you handle crew changes at UAE airports?
Yes, crew changes coordinated through Dubai International, Al Maktoum, Sharjah, and Fujairah airports, including transfers, accommodation, documentation, and medical testing.
Q.03Can you combine agency with chandling and technical services?
Yes, this is what distinguishes Credential Ship Services: agency, chandling, and technical services are operated under one company, enabling coordinated execution within a single port call.
Q.04Do you offer protective agency services?
Yes, independent oversight including port operations monitoring, disbursement verification, cargo operations attendance, and independent reporting.
Q.05How quickly can you respond to agency appointment requests?
Immediately. We issue a Proforma Invoice built around the vessel's requirements, usually the same day you send the details.
Q.06Do you support emergency or unscheduled port calls?
Yes, 24/7 operational coverage for unscheduled calls, emergency crew evacuations, vessel detention response, and urgent documentation.
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Partner with Credential Ship Services as Your Shipping Agent
Planning a port call at Dubai, Fujairah, or any UAE port? Contact our agency desk with your vessel details, ETA, and service requirements. We respond within 2 hours and provide a detailed proforma disbursement account before your vessel arrives.