Trusted Ship Chandler &
Marine Line Agent in UAE
Ship Chandling | Marine Services | Port Agency. Integrated maritime support across all UAE ports (Jebel Ali, Port Rashid, Khor Fakkan, Fujairah, Mussafah and beyond).
Unified Maritime Support
Most operators chase three vendors: one for supply, one for service, one for agency. We do all three. One company, one number to call, and a team that already knows your vessel.
Our Competitive
Four things set us apart from the average UAE chandler. None of them cost extra. They're just how we work.
Crew-Nationality Menus
- Provisioning tailored to crew nationality and onboard composition
- Culturally aligned food supplies across Asian, European, and Middle Eastern preferences
- Ensures crew comfort through familiar and appropriate meal options
- Standardized process for consistency across every delivery
- Flexible sourcing for diverse dietary and regional requirements
Dedicated Logistics Fleet
- 20+ dedicated fleet ensuring rapid and dependable delivery
- Strategically positioned warehouses in Dubai and Fujairah
- Proximity-driven logistics for faster port servicing
- Minimized reliance on external vendors and intermediaries
- We own the trucks and warehouses, so we control timing and delivery directly
ISO Certification
- Built on globally recognized ISO-certified systems
- ISO 9001:2015 for consistent quality and process control
- ISO 14001:2015 for responsible and compliant operations
- ISO 45001:2018 for safety-driven execution
- Reliable delivery backed by compliance, not assumptions
24/7 Support
- 24/7 operational coverage across major UAE ports
- Presence at Jebel Ali, Port Rashid, Fujairah, Khor Fakkan, Sharjah, Hamriya, Abu Dhabi
- Full support for berth and anchorage requirements
- International presence across 11 countries
- Coverage across Oman, Kuwait, KSA, Bahrain, India, Singapore, Egypt, Korea, Togo, Congo, Turkey
Vessels operated by global names
We've supplied and serviced vessels for some of the biggest names on the water. The job's the same every time: get it right, get it there on schedule.
Vessels do not wait. Neither do we.
Every supply, every clearance, every coordination, delivered while the port sleeps.
Frequently asked questions
Q.01What ports do you cover in the UAE?
We deliver to all major UAE ports including Jebel Ali, Port Rashid, Dubai Harbour, Fujairah Port, Fujairah Anchorage, Khor Fakkan, Sharjah, Hamriya, Ajman, Ras Al Khaimah, and Abu Dhabi. We operate 24/7 at berth and anchorage.
Q.02Do you offer crew-customized provisioning?
Yes, this is our primary differentiator. Every provision order is built around the nationalities on board. Filipino staples, Indian spices, European dairy, Middle Eastern halal. Customized by default on every order, not as an add-on.
Q.03What certifications does Credential Ship Services hold?
Credential Ship Services is ISO certified: ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), and ISO 45001:2018 (Occupational Health & Safety). All operations are executed under these certified management systems.
Q.04Can you handle cruise vessel provisioning?
Yes. We are the trusted ship chandling partner for MSC Cruises, Costa Cruises, and SeaChefs. We handle large-scale provisioning for 4,000+ passenger vessels with 8–16 hour turnaround windows from our 3 warehouses and 20+ truck fleet.
Q.05Do you provide shipping agency services?
Yes. Our shipping agency division handles port clearance, vessel husbandry, crew changes, bunkering coordination, cargo documentation, and protective agency at all UAE ports. We have physical offices in both Dubai and Fujairah.
Q.06How fast can you respond to a quote request?
Our procurement team returns detailed quotations within 24 hours. For shipping agency appointments, we respond within 2 hours. For urgent operational needs, call us directly — we operate 24/7.
Q.07Do you cover ports outside the UAE?
Through our international presence, we coordinate supply and agency services at ports in Oman, Kuwait, Saudi Arabia, Bahrain, India, Singapore, Egypt (Suez), Turkey, Korea, Togo, and Congo.
Q.08What makes Credential Ship Services different from other ship chandlers?
We’re the only company in the UAE running ship chandling, marine technical services and shipping agency under one roof. So instead of chasing three separate contractors, you deal with one team that handles the whole call.
From our operations
Another flawless turnaround at Jebel Ali · full provisions order delivered to a 280m container vessel within the 6-hour port-call window. #ShipChandling #UAEPorts
Cruise season is here. MSC and Costa vessels begin calling at UAE ports. Cruise supply team ready · 4,000+ PAX vessel turnarounds, 8–16h windows. #CruiseSupply #UAE
ISO surveillance audit · passed. All three management systems re-confirmed: 9001 · 14001 · 45001. Compliance isn't a checkbox · it's our operating system. #ISO9001
Ready to work with Credential Ship Services?
Need provisions, spares, technical services or port agency? Send us the request and you'll have a response within 24 hours. For anything urgent, call the hotline. Someone picks up, day or night.